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“Our Service Technician, Gary, consistently surpasses our expectations with exceptional service. He conducts himself with respect, warmth, and impressive expertise. His presence in our home is always appreciated (except by the dog), and we eagerly anticipate his next visit for treatment. Thank you, Research Pest, for taking such great care of our family.”

Matthew R. via Google

“Love these guys! Been using them for years now and I couldn't recommend them more. fast professional service. And always with a good attitude. Thanks again for the hat!”

Craig R. via Google

“I had the misfortune of having my home treated by Research Pest Control, and I can't stress enough how terrible the experience was. The technician arrived late, only after numerous follow-up calls on his whereabouts while I waited at home for him all day. Had I not chased up, he would have never showed up. Once he finally showed up, he seemed completely disinterested in the job. Instead of a thorough inspection, he just spot-sprayed some squirts of chemicals and left — unlike other companies, who treat areas like entry ways, sideboards, under kitchen cabinet, stove, fridge areas, all rooms and bathrooms, balconies and porches. When I asked if he treated outside, he said "yes", while I clearly saw it from the window that he just walked right inside, not treating anything outside at all. Integrity right there for you. As a result, the pest problem didn't improve at all. When I called their customer service to reschedule the appointment since the pest control was not effective, I was met with rude responses and zero accountability. The representative was obnoxious, interrupting me half-way through my sentence and saying things like, "Oh, now you wanna complain?" Then she says she puts me through to her supervisor, who had just the same attitude and zero helpfulness. I had to emphasize it multiple times that all I want is that they schedule an appointment to re-treat the home. It took a 10-minute call for them to finally agree to retreating it! This is just a massive waste of time and money! Save yourself the hassle and look elsewhere.”

Lago via Google