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“Friendly office staff and technicians that always go above and beyond to make sure customers are taken care of!”

Shyanne M. via Google

“Recently had a very negative experience with a couple of employees following an inspection. They showed up unannounced, rang the doorbell a few times, and while I was trying to put my dogs in the crate and answer the door, they helped themselves through the gate into my backyard, and were up on the deck taking pictures without any authorization! When I asked them what they were doing in my backyard, I was met with absolute unprofessionalism, rudeness, disrespect, and belligerent attitude. He bowed up to me and informed me they were going to start drilling into a very new stone patio we had installed to replace the rotten deck that was there. I asked them to exit the backyard and wait by the front door while I got my husband. Again, we were met with the flippant attitude, telling us they have had this contract since the house was built. (Which was irrelevant, as we had not been provided a copy, or been given the opportunity to review the terms.) We asked them to have their manager call us so we could discuss options. This never happened. Instead, the owner of the company sent a certified letter stating they were cancelling the contract due to refusal of service! From our perspective, the company supports this type of harassment and that is a bad business practice from which they cannot recover. Either the manager did not get an honest account about this unscheduled horrible visit, or the company supports this behavior. Based on the owner's response to cancel without contacting us, we believe it is more likely the latter. We do not do business with companies like this. Good riddance to the contract and don't ever step foot on my property again!”

Kirsten Z. (. B. via Google

“Delightful. Best service! Got in and got the job done”

DIANE via Google