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“We have a rental property that they service. For over a year they have not gone inside the property and treated. Stated they only treated the outside on the bills. On one bill Feb of 23 they stated they needed a new door code. They had both my personal number and the number for the Management company and didn't reach out within that 15-16 month window. They state they are treating outside but you can't get anywhere but the front unless you come from the beach. I started getting complaints from renters and notifications of issues from management company so started looking at each invoice going back years. I notified them I needed to cancel due to not being treated. No attempt to make it right. Just sent cancellation confirmation. I prefer to be with a company that tries to retain long term customers. They don't care if you come or go **Edit in Response to Owner's Response.** Ummm, if you called every time as stated how come you didn't have a door code? Weird huh. I think so too. That makes zero sense. All do respect, no calls were made and we only rent the property out seasonally. Soooo, another fabricated response. You never called then, and still haven't called even though you have my number. If you look at my reviews I generally write good reviews. I'm not a constant complainer. This was the service I was provided by your company.”

Usif M. via Google

“Not to be trusted . Changed my monthly charge from $27 to $50 monthly and no communication before the new charges . Would have expected over 5 years of service we would have been treated better. They charged my card the larger amount without any notice. I think they are growing to fast and could care less about customer loyalty .”

Jim G. via Google

“We just moved to the Florida panhandle and our neighbors all recommended Brock Pest Control for our pest control needs. James with Brock just finished our initial inspection, spray and termite mitigation aka Brock 365. He was thorough, very customer-focused and with his 24 yrs working at Brock, we have the confidence in the service he provided.”

K L. via Google