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“Made a call on a Monday with a wasp problem and they were there on Thursday. They came to the door to verify the services that I had requested and were courteous and professional.”

Terri H. via Google

“We went with Paffys because they are family owned, local....but the tie breaker was Rachel in CS who was a flat out Pro. She was very efficient in explaining Paffy's services etc..... she answered every question in a professional manner.....management should appreciate the talent Rachel brings to the company, sometimes great personnel go unappreciated and noticed Randy Stacy MN”

Randy via Google

“EXTREMELY friendly people, but would not hire them to handle bee removal again. The customer service was helpful, the technician was *knowledgeable* and knew exactly what procedure to use after identifying the species of bees... Everything is perfect except this problem: The employee had no protective equipment! He was in a T shirt. I put on a leather jacket and motorcycle helmet and was able to get near the nest, but he couldn't get close to the nest and was scared/jumpy after being stung at previous customers. I would be too! He was forced to spray his "dust" to kill bees at a far distance with a long-nozzle gun because he had to protect himself. If he had a bee suit, he could have walked right up to the nest (embedded in the wall of my house) and either dug it out or sprayed it point-blank. Consequently, the bee problem is not resolved after 2 visits over 1 week time, after spending $250. If the company would just provide bee suits I expect this would have been solved. They just don't seem properly equipped to be servicing calls on wasps/hornets/yellowjackets. If they changed this, this would be a 5 star review because they're all so helpful and knowledgeable, but the fact is they're not equipped to solve the problem.”

Lance D. via Google